Privacy Policy

1. Introduction

This Privacy Policy explains how Pascal Schröder (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our Opine web application (“the App”, “our App”, or “Opine”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Pascal Schröder Venloer Str. 194, 50823 Köln, Germany Email: [email protected]

3. Data We Collect

We collect and process the following types of personal data:

• Email address (for account creation and authentication)
• Name (when signing up using Google OAuth)
• Voice recordings (to transcribe voice responses you submit Opine surveys)
• Transcripts generated from your voice recordings, as well as text responses you submit to Opine surveys
• Usage data (such as which pages were visited and how frequently)

4. Purpose of Data Collection

• To provide and maintain the App's services
• To create and manage your account
• To improve and optimize the App's functionality
• To communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information relating to the App, and for marketing and promotional purposes
• To detect and prevent fraudulent activities

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: By using our App, you consent to our processing of your personal data
• Performance of a Contract: We process personal data to provide the App's services and perform our contractual obligations to you.
• Legitimate Interests: We process personal data for our legitimate interests, such as improving our services and marketing. We ensure these interests do not override your rights.

6. Data Sharing and Disclosure

We use the following third-party services to provide the App's functionality:

• Supabase: For backend services, including authentication and data storage.
• Cloudflare: To host the App and provide a secure connection to the user.
• Google: To facilitate authentication using Google OAuth.
• Pirsch Analytics: For privacy-preserving and cookie-free web analytics.
• Loops: For email communications.
• Deepgram: To transcribe voice recordings submitted to an Opine survey into text.
• OpenAI: To analyze survey results and provide in-app chat capabilities.
• Legal Obligations: If required by law or in response to valid requests by public authorities.

These services process your data solely to provide the App's features and do not use it for their own purposes. We have data processing agreements in place with these providers to ensure the protection of your data.

We do not sell, rent, or share your personal data with any other third parties, except as required by law or with your explicit consent.

7. Data Retention and Deletion

We retain your personal data only for as long as necessary to provide you with the App's services and as required by law. You can request deletion of your account and associated data at any time by contacting us.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

9. User Rights under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to access
• Right to rectification
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making and profiling

To exercise these rights, please contact us at [email protected].

10. International Data Transfers

While your data is primarily stored and processed within the European Economic Area (EEA), some data processing occurs in the United States. We ensure that the relevant data transfers are conducted in accordance with applicable data protection laws and appropriate safeguards are in place, such as standard contractual clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the App. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pascal Schröder
Email: [email protected]